In BriefAutomobile

Stuck charging plug is not an emergency: London police urge proper use of 999

London's police shared a call received at their headquarters on social media to clarify that malfunctioning charging technology does not constitute and emergency. The post came as a result of this being the reason a caller wanted to alert the officers.

The Metropolitan Police in Greater London took to social media, re-enacting a conversation between a distressed caller seeking help and a police officer at headquarters. In the exchange, the caller explains that he cannot detach the charging cable of his new electric vehicle from a charging station. The officer repeatedly advised him to contact his dealer instead, as this is not a matter for the police.

The release is not intended to discredit or ridicule the caller. Instead, the Metropolitan Police wanted to highlight how emergency services work: “Unnecessary calls to 999 are on the rise, making it harder for those who actually need help to get through quickly,” the police force wrote. “Please only call 999 only if a crime is in progress, there’s a threat to life, or someone is in immediate danger,” the police headquarters further emphasised. “If it’s not an emergency, report online at met.police.uk/contact-us or call 101. Help us keep 999 lines free for genuine emergencies.”

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This article was first published by Cora Werwitzke for electrive’s German edition.