Allego has launched an upgrade to improve the charging experience and reliability of its high power charging stations in Europe. The move is to address many of the criticisms, mostly concerning usability.
For one thing, the displays on first-generation HPCs are being replaced because of the often criticized poor visibility in sunlight. On the other hand, unspecified hardware components are being replaced “to improve the stability and uptime of the charging stations,” according to Allego. A software update will also improve connectivity and interoperability with the growing number of different electric models, the company said in a press release.
Allego’s upgrade program is starting in Germany and covers three countries with a total of 48 HPC sites. “Allego was one of the first companies in Europe to bring HPC infrastructure to the market. In the more than two years that we are running this infrastructure, we have obtained a wealth of experience and insights in this technology,” the communication says. “We apologize in advance for the inconvenience and likely intermittent service level that you might experience at the involved locations before and during the upgrade”.
A project page has been set up on the company’s homepage to show when which sites will be upgraded and what sites will be available during this time – but the list is currently empty. For each location, “one or more stations will act as a backup,” says Allego. Nevertheless, some EV drivers must expect restrictions: The 50 kW triple charger is often intended as a backup, while the high power charging columns are being converted. Depending on the vehicle, only a lower charging capacity can be used.
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