The Australian competition watchdog ACCC found that US electric scooter giant Lime failed to disclose an issue with the brakes on their vehicles which caused injuries to drivers. At least 50 such occasions were swept under the rug by the company, the ACCC found.
Sometimes a little bad publicity is the lesser evil, as ACCC Commissioner Sarah Court said in a statement: “All businesses are reminded that if a person has suffered a serious injury, illness or death associated with using their product either in or outside Australia, they must report it under the provisions of the Australian Consumer Law.”
Lime has already agreed to improve braking, which they hope to solve through an upgrade to generation 3 scooters, however the damage is done. The argument regarding electric scooter safety is also flaring up again – while scooter companies claim they are safer than cars, most car drivers also take their mode of transport a lot more seriously. Only time will tell whether travelers can adhere to safety regulations, however the expectation that the brakes work as intended should be in place.
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