Software troubles mar Mustang’s Mach E launch
The first units of the Ford Mustang Mach-E in the USA have a software problem that prevents them from driving off even when the battery is full. Apparently, some drivers were unable to start their car even when the battery was fully charged due to an internal communication error.
The US American automobile manufacturer responded quickly, asserting that this was a limited problem, and invited buyers to visit their dealers to secure a software fix for the issue: “We are aware that a small number of Mustang Mach-E owners have had their 12V battery reach a low voltage condition. We proactively worked with early owners experiencing this issue to identify the root cause and a fix. In the rare instances where this still occurs, customers can now contact their local EV-certified Ford dealer to have the matter resolved.”
It seems that Ford still needs some time to sort out the fix in a way that it can be rolled out over the air.