Oct 11, 2022 - 05:21 pm

Rivian must fasten its screw as it recalls all vehicles

Rivian is conducting a voluntary recall of all 13,000 vehicles it has delivered due to a loose fastener that could cause trouble when steering. So far, there have been seven cases reported.

The piece, which may not have been sufficiently torqued on a small percentage of vehicles, connects the front upper control arm and the steering knuckle. If loose, this can lead to loose and vibrating tires, wheel tilt and loss of steering control.

Rivian said that as of 28 September, it had become aware of seven reports potentially related to this issue, all without any injuries.

In a statement also sent to customers, the company explained they were committed to fixing this issue on any affected vehicles as quickly as possible. “We will make any necessary adjustments free of charge at one of our service centres,” so Rivian. “The repair takes a few minutes to complete, and with customer collaboration, we have built out the capacity to complete the needed action in as little as 30 days.”

Rivian founder and CEO RJ Scaringe also emailed customers saying it was “important not to minimize the potential risks involved and why we are volunteering to conduct this recall. In rare circumstances, the nut could loosen fully.” He added this was “extremely rare” but urged caution.

If owners experience excessive noise, vibration or harshness from the front suspension, or a change in steering performance or feel, they should call Rivian immediately, Scaringe said. The company is also offering a Rivian employee to either repair it as a house call or come pick it up should customers feel it is not safe to drive.

The voluntary recall affects all of the company’s electric vehicles so far. Rivian published its production numbers only in October and said it was en route to achieving its 25,000 units target for 2022.

Should you and your vehicle be affected, we’d like to know how Rivian is getting on. Post in the comment section below.

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Found on electrive.com
https://www.electrive.com/2022/10/11/rivian-must-fasten-its-screws-as-it-recalls-all-vehicles/
11.10.2022 17:25