FR: Izivia shuts down most of its fast-charging stations

French network operator Izivia has shut down 189 of 217 fast-charging terminals due to security concerns. The EDF subsidiary has decided to close these stations in the Corri-Door charging network following two “hardware incidents” within a few months.

+ + Kindly see our update below + +

Izivia, the electric mobility subsidiary from the French energy group EDF, stresses that the closure of the terminals is a precautionary measure. In a brief statement, the company writes that no damage was caused beyond the terminals in the two incidents. However, the incidents, which are not further described, could be an indication of a defect so that they decided to exchange the stations. According to the French newspaper, Les Echos, alarming black spots have become visible on hardware from EVTronic, the manufacturer now owned by EVBox – this would indicate uncontrolled heat generation.

Now only 28 of 217 charging terminals within the Corri-Dorr network are still active. These active stations, built on French transport axes are all stations from another manufacturer. The decision to take the remaining terminals off the network was already made on 7 February and came into force the same day. Now three weeks later, according to Les Echos, Izivia has also decided not to upgrade the EVTronic hardware.

The failure of almost 90 per cent of the fast charging terminals mainly affects drivers of electric cars with CHAdeMO connections. The Corri-Dorr network is the most extensive charging network on French motorways to date, and most of these are or were equipped with CHAdeMO as well as CCS and Type 2 plugs.

Izivia boss Christelle Vives was quoted by Les Echos as saying that some of the defective stations were to be replaced, but not all of them: “We hope to keep a quarter of the network or 40 to 50 terminals,” she explained, adding that the network is quite old while the technology used has evolved. Vives said that many hosting contracts are currently being renewed and discussions are ongoing. Interestingly, she also revealed that the charging rate of the decommissioned terminals had been one every two days with only one use every two days. Not exactly a picture of a profitable business.

> Reporting by Cora Werwitzke, France.,
(in French)

Update Tuesday 3 March 2020: EVBox has responded Izivia’s permanent closure of 189 fast chargers from the Corri-Door network in France. EVBox, who acquired EVTronic in 2018, say they first heard of the shut-downs via Izivia’s website, where Izivia has written that the shutdowns were because: “security risks had appeared on two chargers of the same manufacturer.”

EVBox has now issued a statement saying that the closed stations primarily concern EVTronic DC charging stations manufactured mostly in 2014 and 2015 with a specific Izivia-tailored configuration. The two incidents were reported respectively in April 2019 and June 2019 and were “thoroughly investigated by EVBox.” EVBox further iterates, “We can confidently confirm that these are linked to the Izivia-tailored configuration.” Furthermore, they made assurances that despite these problems, there are still no security risks to end-users.

EVBox has apparently communicated this to Izivia along with “proposed preventive actions that could be taken right away to prevent any new occurrence.” The Dutch EV clean-tech company reiterates – as they say they have done since delivering the stations for the Corri-Door network in 2014 and 2015 – that importance of professional maintenance to Izivia, implying that not only are the problems experienced due to the Izvia-tailored configurations but also through possibly inadequate maintenance. EVBox insists: “We have repeatedly offered our assistance to Izivia to re-open the network as quickly as possible, including offering a joint and independent audit of the full network and defining an action plan.”

At any rate, for the sake of EV drivers, we can only hope that the network and faultless charging facilities are put back online as soon as possible.

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about „FR: Izivia shuts down most of its fast-charging stations“
29.06.2020 um 10:09
Can't say the chargers even did work before they closed them... I haven't found any working Corri-Door charger on my trip to Paris last year... resulting in a tow truck... Also in Paris, no working chargers available, I booked a hotel with "EV Charging availability"... it was a Schuko socket, that wasn't connected yet by the electrician in the parking garage... France and modern technique... bad combo...
13.07.2020 um 13:05
I fulltime agree. It’s hell to drive electric in France. Not so environmental friendly as they say they are
Erik Michiels
15.07.2020 um 13:59
I have just returned from a drive to Bordeaux. It was the first long journey with the E-tron. Quite an experience. At our first stop in Total Nivelles E19 west - Allego fastcharger we were able to load without problem (50 kw). Fully loaded to the next stop. That would be the ionity fast charger near Reims. Unfortunately we had missed the turnoff to Reims and we were already unwittingly heading for Paris. Returning was not an option, because the next exit on the pay highway was already 50km away. No problem, I thought, we could also use the audi navigation app about Paris. Audi still selects the charging stations for our trip. This would be the charging station Corri-Door - Total - Aire de Ressons EST A1. Once there it appears that the station is out of service. Looking for a station near Paris. Searched for the next station via chargemap. Turns out Corri-Door DBT - Total - Charles de Gaulle A1 Est (Paris-CDG) Roissy-en-France is employed. Once there, the access road was blocked. The entire filling station was out of service, so the charging station was not accessible. The next wanted would be the Audi garage nearby. Arrived there, I thought, we were saved, but the screen (ABB) said there was a malfunction, it was Sunday, so no success here either. Now it became more delicate, with 55 km on the clock, the next station had to work. According to Chargemap, Corri-Door DBT - Intermarché Croissy-Beaubourg would still work. After all, the review also said that the day before someone could charge without problem. Arriving there, it appears that the station was still in service. The display screen did flicker, but after plugging in and logging in (I'm using newmotion) it started charging at 42Kw. Phew, we were saved I thought, just load 1,5h and we can continue. Nothing was further from the truth, after 5 min the communication was interrupted. I thought a mistake, so I registered again and started up again. Same again after 5 min. A friendly Frenchman tells me that across the street is a lidl, with a free 22kw charging point. Then the other side, and indeed we could charge for free, more than with less than 10kw. That would be 8 hours loading. It was already 5 in the evening, and I didn't want to spend a night in the empty parking lot of Lidl. Then on to plan-B. We will then spend the night in a nearby hotel with a charging point. Turns out IBIS hotel has a charging point 5km away. When I got there I wanted to test whether this charging point works. it was an ev box with special plug that i don't have. But an ordinary mennekes socket was also possible. I try to connect to the audi charger, I then got a green light, but after 1 min everything was broken again. I tried this about 5x with the help of the friendly receptionist of the hotel, but unfortunately this does not work either. So it was time for Plan-C. So I have to be able to reach the ionity station south of Paris (170km away). Then back Corri-Door DBT - Intermarché Croissy-Beaubourg and try loading again. Because after 5 minutes every time the connection was broken, I kept restarting and I was able to load a few KW. I did that 10+ times, until I charged about 170km. Around 9 p.m. I arrived at the ionity station in Chartres, and fast charging could begin. Phew ... we were able to continue to our first stop after a delay of 6 hours. Afterwards we only drove on Ionity, and I must say, the loading there was always without problems. Lessons learned: The audi navigation app for charging stations does not work. Charging stations that are closed are planned, and you are standing as a joker. Chargemap is also not flawless, charging stations that still work do not appear to work, or they only deliver 10kw while promising 42kw or 50kw. The corridoor network (izivia) is almost completely closed and unreliable. A shame really. Because these are the most important fast chargers in the north of France, fast charging in France is only possible via Ionity. Only one station of Ionity in the north of France is missing. Ionity would quickly add this to their network. And above all, keep your dose of humor when you travel with an EV. And vent your frustrations with the words Sh ... t and when you are standing in front of a closed charging station. For future EV travelers to France: Thanks God there is still Ionity.
20.09.2021 um 16:54
Or buy a Tesla and breeze across Europe without a single problem
21.05.2021 um 08:27
what a story, I sincerely hope they improved something this year pfew. Maybe switch from France to Germany, Austria and Finally Italy for some good weather :)
Morgan Madej
17.07.2020 um 10:15
Phew! What an exciting story, I could not take my eyes off your comment until I got to the end. There is a lesson for all from your terrible experiences.I don't have an EV yet, but I may have to consider a Hybrid like the Opel Outlander as there are not many EV charging points here in Poland.

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