Daimler Trucks & Buses is launching an integrated ecosystem for truck customers. This includes a range of consulting services and the development of suitable charging infrastructure for electric trucks.
In addition to personal and individual advice on electric trucks, the modular service range also includes digital applications that make it easier to get started with e-mobility. As a first step, the focus will be on the European, North American and Japanese markets. Consulting is already being implemented successively with first customers.
“As pioneers of e-mobility, our battery-electric trucks are already undergoing extensive practical trials around the world,” says Gesa Reimelt, Head of E-Mobility Group Daimler Trucks & Buses: “Thanks to the close exchange with our customers, we understood early on the need to think far beyond the e-vehicle.” The company is utilising the experience gained in trial tests with various customers to provide holistic package deals that incrementally cover the individual customer’s needs. This is supposed to make the switch to e-mobility that much easier, as well as cover any gaps in the technology that may hinder a customers workflow.
The project will start at the 2020 IAA when Daimler Trucks plans to offer a free app named eTruck Ready, which will then tell customers which operating profiles and routes are most suitable for an electric truck. The app records the driving routes of the customers existing (usually conventional combustion) vehicle, including speed, acceleration and altitude profile, while customers have to add important parameters such as payload and outside temperatures afterwards using a web portal. Using this data, Daimler’s app then suggests an appropriately suitable electric truck from the Daimler portfolio.
Further human consulting services will of course also be available to Daimler Truck & Buses customers, who can also provide alternative routing suggestions which may better fit an EV’s technical requirements and strengths, as well as providing a special focus and 3rd party liaising of intelligent charging solutions.
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